At Network Management Group we want to help our clients maximize their profitability by ensuring system uptime and minimizing business interruptions. We provide comprehensive proactive management, maintenance and troubleshooting for all your I.T. assets (servers, desktops, firewalls, routers, switches and other devices). Additionally, we provide a fully staffed helpdesk to help your people deal with any issues they may encounter.

Key Business Benefits

• Proactive approach treats IT like a business.

• Improve network availability and performance.

• Reduce mean time to resolution.

• Reduce costly network downtime.

• Priority support and response status over non-monitored customers.

• Lower hourly rates on services.

• Equalized monthly payments.

Key Business Features

• Monitor key systems that impact performance and profits.

• Remotely diagnose and resolve many problems before they occur.

• Secure a trained and certified back-up for in-house technical staff.

• Automate time-consuming processes to free up internal resources.

• Schedule reviews of reports and plans.

NetWatch Monitoring Dashboard

*click to enlarge

Today, IT managers at companies, both large and small, are increasingly overwhelmed trying to implement and maintain a complex environment of voice and data networks that must support multiple applications often spread over multiple locations in the U.S. and even abroad. Many IT environments are multi-vendor, multi-protocol, and multi-provider. Managing multiple service agreements and pricing plans can be cumbersome. To add to this complexity, user volumes and traffic are increasing as new applications emerge and are deployed.

Maintaining the level of expertise and tools in-house to meet the challenge of managing the IT infrastruc­ture adds costs and defocuses valuable resources that could be directed at a company's core business. This is particularly true in small and medium sized businesses.

NetCare (NMGI’s integrated managed care business continuity solution) helps you control the largest single cost of business technology - lost opportunities and productivity due to tech­nical problems. You get all the benefits of having a fully staffed IT department at hand for less than the cost of hiring an in-house employee. Further, we are at your service 24x7x365. You have just one number to call, no matter what the problem is.

You have many choices with the availability to select from our diversified packages that help control costs while still providing solutions to the network and computer problems that plague most businesses. Our services are proac­tive; we anticipate and correct many problems before they occur. We remotely monitor 5000+ aspects of every system's performance, round the clock, including security issues.

We provide world class services backed by the sta­bility and knowledge of a pool of technical experts. Your business will receive computer, network and IT infrastructure care from a team of technology man­agement professionals - all for a Flat, Predictable Monthly fee.

Give us a call today and see how we can help your organization simplify IT management and liberate you to focus on your core business.

Services Provided

• Availability monitoring

• Performance and Predictive failure monitoring

• Scheduled technician time for support, maintenance, changes and user education

• Proactive remote maintenance

• Predictable IT spending patterns