Daylight Savings Time - Compliance Update!

Important information you need to know about
how the Daylight Savings Time change will affect you.
*UPDATED 10/10/07

Dear NMGI Client,

The new Daylight Savings Time (DST) went into affect on Sunday, March 11th at 2am.  Which was three weeks earlier than normal.  On July 29, 2005, Congress passed the Energy Policy Act of 2005 which is legislation to expand the DST period by four weeks.  DST will start three weeks earlier and end one week later in 2007.  There are known issues in your Microsoft products as a direct result of this Extended Daylight Savings Time period (EDST).  The decision to change these dates has caused the biggest global technology change since Y2K (see the list of affected systems/products).

Your system's may be affected when the EDST extends beyond the normal date of October 28th until 2am on Sunday November 4th.

Your Microsoft Outlook Calendar may be showing the affects of this change.  Appointments during this EDST period may be displayed incorrectly. Entries may show start times one hour later than scheduled, as well as end times.  In addition to appointments, holidays, birthdays and other all-day events may be spanned across two days.

As a Microsoft Gold Partner, NMGI is committed to helping you resolve this issue. Per our discussions with Microsoft and their official recommendations we are prepared to resolve your DST related issues.  Please contact Adella Luna at 620-662-2700 Ext. 121 to schedule a technical support specialist to help you.

We have compiled a list of steps to compliance as listed below.  If you have any questions, please email us at helpdesk@nmgi.com or call.

STEPS TO COMPLIANCE

1. Perform a Microsoft Update on your workstations to download the necessary patches.  If you just want to patch Windows XP SP2 - Download patch referred to in Microsoft Knowledge Base article # 933360.  Legacy operating system updates and information are available in Microsoft Knowledge Base Article # 914387

3. Perform a Windows Update on your servers to download the necessary patches.  If you only wish to install the Windows 2003 Server patch specifically related to the Daylight Savings Time patch, download and installation instructions are available in the Microsoft Knowledge Base article KB931836.

OUTLOOK CALENDAR USERS!  The following is the most important step!

4. Perform a TZMOVE on your Outlook Calendar. You must do this while logged in as the affected user. Download and execute the TZMOVE (Time Zone Data Update Tool for Microsoft Office Outlook) tool. This is Microsoft's official client repair tool to make changes to affected calendar entries.  (Click here) to download this tool from NMGI.com.

Download a Zip version here.

Affected calendar items may include the following: recurring events, appointments, birthdays, holidays and other all-day events.  When you execute this program from the workstation it will scan the calendar and correct the entries automatically and create a log file.  Important note: the TZMove tool will regenerate appointment requests automatically, and re-invite people to attend.  This is the only way to move appointments back to the original times. This tool cannot move appointments that have already been sent/accepted.

Additional instructions for performing the TZMOVE.

1. Run the tool by double-clicking the tzmove.exe file.

2. Accept the Microsoft Software Licensing Terms by clicking the check-box and hit "Continue".

3. This tool will run through a quick install and open a small window named "Change Calendar Time Zone".

4. Choose the time zone that applies to you. Select "OK"

5. The tool will go through the appointments and select all entries that need to be updated.

6. The "Details" button can be selected in order to view all changes that will occur or have occurred.

7. Select "OK" and then select the second "OK" button.

8. All appointments have been updated for the selected mailbox.

9. This will need to be performed on every workstation that uses Outlook calendars.

Clients who subscribe to NMGI's patch management service can rest assured we have pushed all the necessary patches to your workstation clients and servers.  However, your Outlook Calendar may still be affected.  Please perform the TZMove tool to correct the calendar.

Shared Calendars

Microsoft has known issues related to entries in a shared calendar.  Each affected user who adds items to a shared calendar may have created an item that will be affected by the EDST period.  By performing the TZMove.exe utility, you can correct these entries.  KB# 931667

The steps to correct these types of calendars are as follows.

1. Login to Outlook using the account who has "owner" privileges of the shared calendar.

2. Execute the TZMove.exe utility (download available here).

3. Click the "Custom ..." button.

4. Locate and select the affected Shared Calendar and click OK.
   
   
    

5. Perform the update by clicking OK.

6. Review the log file that is created and check the items carefully to make sure they are correct.  Uncheck items that you do not want to change.

Affected Mobile Devices:

Devices that are affected by the EDST could include any of the following.  Please check with your service provider to verify your device is compliant.  Windows Mobile device information is available at http://www.microsoft.com/windowsmobile/daylightsaving

Some examples are Blackberry's, Windows Mobile devices and Palm OS devices.  Symbian devices such as a standard cell phone are not affected because they get their time from the service provided network.  Your clock will automatically update on Sunday morning at 2:00am.

If your device synchronizes with a calendar database such as Act! or Pocket Outlook, you can be affected!   Please contact an NMGI representative if you need further assistance.

UPDATED!!!   Blackberry users should click here and read the information available.

Affected Software:

Several software programs are affected by the EDST change as well.  Programs that maintain your calendar, such as contact management databases (Act!) and CRM software can be affected.

Please contact your software vendor for compliance.  Also, when you synchronize your calendar with a mobile device you can incorrectly display appointment times.

Additional information and patches are available at dstpatch.com. This web-site is not affiliated with NMGI and we make no warranties as to it's accuracy or reliability.

The following Microsoft Windows products are affected:

(Official list of affected Microsoft products - Click Here)

NMGI is committed to helping resolve these
Daylight Savings Time related issues.

Please contact Adella Luna to schedule support
during our normal business hours.

8am - 5pm Monday - Friday
(Central Time)

NMGI Helpdesk (620) 662-2700 Ext. 121

helpdesk@nmgi.com

Keep informed here:
http://www.nmgi.com/dst

Additional DST related resources:
http://www.dstpatch.com/
http://support.microsoft.com/gp/dst_topissues

Updated October 10, 2007 at 9:08am

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Phone 620.662.2700 | Fax 620.669.8302
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